FAQs

General

Get in touch with us at
support@getrise.ca
What do I need to apply for the RiseCard?
If you're applying as a sole-proprietor, you'll need to provide proof of identity. If you're applying as a Canadian Corporation, you'll need to provide a federal BIN number, company formation documents, and proof of identity.
Do I need to have a corporation to use Rise?
Nope! If you are a Canadian Citizen, you can apply for a RiseCard as a sole-proprietor.

About Rise

Get in touch with us at
support@getrise.ca
What is Rise?
Rise is a financial technology company that offers prepaid cards and financial services for businesses in Canada.
Is Rise a bank?
No. Rise is a financial technology company. However, Rise does partner with CDIC-insured bank to issue cards.
How much your services cost?
Beta customers will not charged any fees for the duration of our Beta. As an early user you will always be a favoured customer and we'll find a way to reward your loyalty as we grow.
How does Rise make money?
When you use your RiseCard, Visa charges a fee to the merchant. Rise receives a percentage of this fee, known as interchange.

Security
& Privacy

Get in touch with us at
support@getrise.ca
How secure is Apple Pay?
Security and privacy are at the core of Apple Pay (and Rise). For even more security, Apple Pay requires you to authenticate with Face ID, Touch ID, or your passcode.

How does it work?

When you make a purchase, Apple Pay uses a device-specific number and unique transaction code. So your card number is never stored on your device or on Apple servers.
How secure is Google Pay?
Your payment experience with Google Pay is fully secure. Google Pay protects your payment information with multiple layers of security, using one of the most advanced infrastructures to help keep your card safe.

How am I protected for in-store payments?

When using your Android device to pay contactless, Google Pay doesn't send your card information. Instead, an encrypted virtual card number is used to represent this data – so your real card details stay safe.

Your phone has to be unlocked to pay for amounts that are superior to the national contactless limit. Only a limited amount of small payments is allowed with a locked screen, and they are only feasible if the screen is turned on.

Rise Card

Get in touch with us at
support@getrise.ca
Who is eligible for a RiseCard?
Any customer approved for a RiseCard is eligible to use our cards.
What should I do if my card is lost or stolen?
Please contact us immediately at (888) 313-RISE or support@getrise.ca
Where can I use my RiseCard?
You can use your RiseCard anywhere Visa is accepted.

Time is money.
Save both with Rise.

Rise is helping entrepreneurs & businesses in Canada save their company time and money.

Business owners, finance teams & CFO’s– use Rise's software & unlimited corporate cards to control business expenses and get real time spend insights.

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